Privacy
Policy
How we handle the information you share with The Recon Pros. Last updated May 15, 2026.
This Privacy Policy describes how The Recon Pros (“we,” “us,” or “our”) collects, uses, and shares information about you when you visit www.thereconpros.com, contact us, book a service, or enroll in our training and membership programs.
By using our website or services, you agree to the terms of this Privacy Policy. If you do not agree, please do not use the site.
1. Information we collect
We collect information you give us directly, including:
- Contact details — name, email, phone number, and vehicle information you submit through our lead form, contact form, or text/email.
- Service details — make, model, year, condition of paint, photos you send, and the services you’re interested in.
- Training & membership data — account information, course progress, and payment details you provide when enrolling in our detailing school or membership portal.
- Communications — messages, voicemails, and emails you send us.
We also collect information automatically:
- Usage data — pages viewed, links clicked, referrer, device type, browser, and approximate location (from IP address).
- Cookies and analytics — first- and third-party cookies used for analytics, performance, and basic ad attribution. You can disable cookies in your browser, but parts of the site may not work correctly.
2. How we use information
- Respond to quote requests, schedule appointments, and provide our services.
- Send service updates, appointment reminders, and quotes by text, phone, or email.
- Operate the training portal, deliver courses, and process membership payments.
- Improve the site, our services, and our marketing.
- Send occasional marketing emails about new services, training, and offers — you can unsubscribe at any time.
- Comply with legal obligations and enforce our terms.
3. SMS / text messaging
If you give us your phone number or text us a photo of your vehicle, you agree to receive non-marketing text messages from us related to your quote, appointment, or service. Message and data rates may apply. Reply STOP at any time to opt out of further messages.
4. How we share information
We do not sell your personal information. We share it only with:
- Service providers — payment processors, hosting providers, email/SMS platforms, scheduling tools, and analytics providers who help us operate the business.
- Marketing partner — BaaDigi, which operates our website and CMS infrastructure.
- Legal & safety — when required by law, subpoena, or to protect our rights, property, or safety.
- Business transfers — in connection with a merger, acquisition, or sale of assets.
5. Data retention
We keep your information for as long as needed to provide our services, comply with legal obligations, resolve disputes, and enforce agreements. Lead form submissions are typically retained for up to 36 months unless you ask us to delete them sooner.
6. Your rights
Depending on where you live (including California under the CCPA/CPRA), you may have the right to:
- Request access to the personal information we hold about you.
- Request correction or deletion of your information.
- Opt out of marketing communications.
- Opt out of the “sale” or “sharing” of personal information — we do not sell your data, but you can confirm this preference with us.
To exercise any of these rights, email admin@thereconpros.com.
7. Children’s privacy
Our services are not directed to children under 13, and we do not knowingly collect information from them. If you believe a child has provided us information, contact us and we will delete it.
8. Third-party links
Our site may link to third-party websites (such as Revivify, YouTube, Yelp, and Instagram). We are not responsible for the privacy practices of those sites — review their policies directly.
9. Security
We use commercially reasonable safeguards to protect your information. No method of transmission over the internet is 100% secure, so we cannot guarantee absolute security.
10. Changes to this policy
We may update this Privacy Policy from time to time. We’ll post the new version here with an updated “last updated” date. Material changes will be highlighted on the site.
11. Contact us
Questions about this policy or your information? Reach out:
- Email: admin@thereconpros.com
- Phone: (714) 795-2983
- Mail: The Recon Pros, 16882 Gothard St Unit E, Huntington Beach, CA 92647
